Domestic Shipping Policy: All orders are processed within 4 to 7 business days. Shipments or deliveries may occur on weekdays, weekends or holidays. Customers should expect longer processing time if our company is experiencing a high volume of orders, due to new year holidays or the like and therefore they should expect some delays. Customers will be notified in advance via their contact information provided to us. Shipping rates might also increase slightly during the high traffic periods and delivery estimates might vary as well. Shipping charges for your order will be calculated and displayed at checkout. Shipment method is selected to be USPS ground delivery with signature collection from customers. Estimated delivery time, in the latest possible option, is within 30 days after receiving payment and finalizing your order. However, the more express shipping options are offered as well, to expedite your orders. Shipment cost might vary based on your distance from our company located in California. USPS Standard: 3-5 business days: $85 2 business days: $105 USPS Overnight: $160

*Add any disclaimers related to shipping services you offer, shipping location limitations, and if delivery delays may occur. Shipment to P.O. boxes or APO/FPO addresses Add information about shipping to P.O. boxes or APO/FPO addresses here.

Shipment confirmation and order tracking Our valued customers will receive their shipment confirmation and tracking number shortly after the payment and order placement.

Customs, duties, and taxes Qermezi Company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages Qermezi Company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.